BBC feedback
27 October 2021 | 4:17 pm

I just filled out this form on the BBC website. Here’s what I wrote, based on this open letter to the BCC Upper Management and Editorial Staff.

What is your complaint about?

BBC website or apps

Which website or app is your complaint about?

BBC News website

Please give the URL, or name of the app

https://www.bbc.co.uk/news/uk-england-57853385

Are you contacting us about a previous complaint?

No

Select the best category to describe your complaint

Standards of interviewing/presenting

What is the subject of your complaint?

Innacurate reporting and unreliable source

Please enter your complaint

The article is based on a single self selected study of 80 individuals sourced from Get The L Out, a group who, prior to the survey, were already united by anti-trans views.

This study breaks the BBC’s own guidelines about using surveys as sources for claims in coverage, as it is self-selected, with a small sample size and a clear bias held by those self-selected to respond.

The article dangerously frames this as a widespread issue, whilst simultaneously acknowledging that there is no actual evidence to that effect outside of isolated claims and cherry picked individual cases.

The article routinely implies that transgender women are not women, uncritically quoting people who call transgender women men without at any point clarifying that this is ignoring their legal status as women in the UK.


Season three of the Clearleft podcast
27 October 2021 | 2:51 pm

Season three of the Clearleft podcast is done and dusted. I’m pretty happy with how the six episodes turned out.

Episode one

Coaching. There was one question at the heart of this episode: what’s the difference between training, coaching, and mentoring? I got some great answers to that question, with some good stories along the way.

Episode two

Design Engineering. It will come as no surprise that I really enjoyed this episode. This is a topic I think is growing in importance. The relevation for me was the way Trys framed it less as the intersection between design and development, and more about the gap between design and development. And remember we’re looking for a design engineer to join Clearleft.

Episode three

Design Research. A really fun deep dive, thanks to Steph. I feel like this episode set things up for the next two episodes. Oh, and we’re also looking for a design researcher to join Clearleft.

Episode four

Innovation. I had lots of great material to draw on here: a panel discussion, conference talks, and interviews. I really like the ensemble nature of the end result.

Episode five

Measuring Design. My favourite episode of the season, and probably my favourite episode of the Clearleft podcast so far. This episode builds on a hot topic from UX Fest. And just this week, Andy published a blog post that continues the debate. If you only listen to one episode of the season, make it this one.

Episode six

Design Principles. Needless to say, I enjoyed the heck out of this one. As a well-known nerd for design principles this felt kind of self-indulgent, but in the end there’s not much of me in it (thankfully). In fact it’s more like a case study of the work Clearleft did with Citizens Advice.

I also wrote a bit about each episode when they came out:

  1. Coaching
  2. Design Engineering
  3. Design Research
  4. Innovation
  5. Measuring Design
  6. Design Principles

Six episodes might not sound like much, but it takes a lot of work to put a season together. It’s rewarding though. And I’m already looking forward to crafting the arc for season four. But that won’t be until the start of next year.

Still, it’s never to early to subscribe so you’ll be the first to hear the newest episodes. Subscribe to the RSS feed or on Apple, Spotify, Google, or wherever you get your podcasts.


Design principles on the Clearleft podcast
13 October 2021 | 8:01 am

The final episode of season three of the Clearleft podcast is out. Ah, what a bittersweet feeling! On the hand it’s sad that the season has come to an end. But it feels good to look back at six great episodes all gathered together.

Episode six is all about design principles. That’s a topic close to my heart. I collect design principles.

But for this podcast episode the focus is on one specific project. Clearleft worked with Citizens Advice on a recent project that ended up having design principles at the heart of it. It worked as a great focus for the episode, and a way of exploring design principles in general. As Katie put it, this about searching for principles for design principles.

Katie and Maite worked hard on nailing the design principles for the Citizens Advice project. I was able to get some of Maite’s time for her to talk me through it. I’ve also got some thoughts from my fellow Clearlefties Andy and Chris on the topic of design principles in general.

It’s nineteen minutes long and well worth a listen.

And with that, season three of the Clearleft podcast is a wrap!



More News from this Feed See Full Web Site